>
Contact AliExpress: The Best Ways to Reach Customer Support
Methods of Contacting AliExpress
For those new to AliExpress or with inquiries about shopping, shipping, or disputes, AliExpress provides various ways to reach customer support. In this article, we will explore the most effective methods for contacting AliExpress, including email, live chat, and the Help Center.
In the absence of a dedicated phone line, email is a convenient option for contacting AliExpress. The email address for customer support is typically provided on the AliExpress website. When emailing, provide clear and concise details about your inquiry or issue to facilitate a prompt response.
Live Chat
AliExpress offers live chat support for real-time assistance. To access live chat, visit the AliExpress website and look for the “Chat Now” or “Live Chat” option. Live chat is available during specific hours, so it's recommended to check the website for availability.
Help Center
The AliExpress Help Center is an extensive online resource that provides answers to common questions and issues related to shopping on AliExpress. The Help Center includes detailed articles, tutorials, and frequently asked questions (FAQs). By searching for your specific query in the Help Center, you may find a resolution without the need for direct contact with customer support.