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How to Contact AliExpress Customer Service

Online Chat

The quickest and most convenient way to contact AliExpress customer service is via the online chat. To access the chat, visit the AliExpress website and click on the “Contact Us” link at the bottom of the page. Then, select the “Live Chat” option and follow the instructions.

Help Center

If you prefer to search for answers to your questions yourself, you can visit the AliExpress Help Center. The Help Center contains a wealth of information on topics such as orders, payments, disputes, and more. To access the Help Center, visit the AliExpress website and click on the “Help Center” link at the bottom of the page.

Phone

If you have a problem that the chatbot has not been able to solve and you want to speak to a live person, you can call AliExpress customer service at the following number: +86 571 85157858.

Email

You can also contact AliExpress customer service by email at the following address: support@aliexpress.com.

Social Media

AliExpress has official social media accounts on Facebook, Twitter, and Instagram. You can follow these accounts to get the latest news and updates from AliExpress, as well as to ask questions and get support.

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