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Amazon Delivery Notifications Not Working on Echo Devices
Alexa Not Responding or Understanding
Amazon Echo and Alexa-enabled device users are reporting issues with delivery notifications and Alexa's ability to understand or respond to delivery-related queries. Customers have noticed that they're not receiving any delivery notifications despite packages being delivered to their doorsteps.
Troubleshooting Tips
Amazon suggests users check the following:
- Ensure your Echo device is connected to the internet.
- Make sure the Amazon Alexa app is updated to the latest version.
- Check your delivery settings within the Amazon Alexa app.
Contacting Amazon
If the above steps do not resolve the issue, Amazon advises customers to contact them directly for further assistance:
- For orders shipped by Amazon, users should contact Amazon Customer Service.
- For orders shipped by third-party sellers, users should contact the seller directly.