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Amazon Prime Video Not Working on Roku? Here's How to Fix It
Troubleshooting Common Issues
Out-of-Date Prime Video App
Ensure your Prime Video app is up-to-date. If not, update it through the Roku app store.
Network Connectivity Problems
Check your internet connection and ensure your Roku device is connected. Consider restarting your router or modem if necessary.
Display Settings
Adjust your display settings under “System” on your Roku device. Enable “Highest” resolution for best streaming quality.
Restart Roku Device
One of the quickest solutions is to restart your Roku device. This can often resolve temporary glitches or software issues.
Disable and Re-enable App
Navigate to the Prime Video app in your Roku Channel Store. Disable it and then re-enable it after a few seconds. This can help reset the app's settings.
Reset Roku Device
If other methods fail, consider resetting your Roku device to factory settings. This will erase all your settings and apps, so be sure to back up any necessary data.
By following these steps, you can troubleshoot and resolve most issues with Prime Video not working on Roku. If the problem persists, contact Amazon customer support for further assistance.