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Troubleshooting Amazon Tap Wi-Fi Connectivity

Step-by-Step Guide to Resolving Connection Issues

1. Ensure Button is Pressed Long Enough

Press and hold the Wi-Fi/Bluetooth button on your Amazon Tap until the indicator light turns orange. This may take a few seconds.

2. Disable IP Address Limit

Once connected to the Echo network, tap on the Wi-Fi connection again. Locate the “Limit IP Address” option and disable it.

3. Verify Wi-Fi Password

If you receive an “incorrect password” error, double-check the password you are entering. Try entering the password several times to ensure it is correct.

4. Perform a Hard Reset

If the above steps have not resolved the issue, follow Amazon's instructions for a full hard reset. However, if the hard reset is unsuccessful, further troubleshooting may be necessary.

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