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FCC Proposes New Rules for AI-Generated Robocalls

Protecting Accessibility, Combating Fraud

The Federal Communications Commission (FCC) has proposed a new set of rules aimed at addressing the surge in AI-generated robocalls and robotexts. These rules are designed to protect the accessibility of communications for people with disabilities and combat fraud.

Defining AI-Generated Calls

The FCC's proposal defines AI-generated calls as those that use artificial intelligence to generate the content of the call or text message. This includes calls that use voice synthesis or text-to-speech technology to convey a pre-recorded message.

New Transparency Requirements

To enhance transparency, the FCC proposes that callers using AI-generated calls must disclose that the call is AI-generated. This disclosure must be made at the beginning of the call or text message and must be clear and conspicuous.

Prior Express Consent Requirement

The FCC also proposes to adopt a prior express consent requirement for AI-generated calls. This means that callers must obtain the prior express consent of the recipient before making an AI-generated call or sending an AI-generated text message.

Impact on Accessibility

The FCC recognizes the importance of ensuring that AI technologies do not impair the communications accessibility of people with disabilities. The proposed rules include specific provisions to protect the accessibility of calls and texts for people who rely on assistive technologies.

Conclusion

The FCC's proposed rules represent a significant step forward in the fight against AI-generated robocalls and robotexts. By requiring disclosure, obtaining prior express consent, and protecting accessibility, these rules aim to strike a balance between innovation and consumer protection. As the FCC seeks public comment on these proposals, it is expected that the final rules will provide a comprehensive framework to address this growing challenge.