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Troubleshooting Outlook Issues with Advanced Diagnostics
What is the Microsoft Support and Recovery Assistant?
The Microsoft Support and Recovery Assistant is a tool that can help you diagnose and fix problems with Microsoft Outlook.
It uses advanced diagnostics to report known problems and details about your Outlook configuration.
How to Use the Outlook Advanced Diagnostics Tool
- Download the application to your local computer.
- Install the Outlook Advanced Diagnostics tool and select Run when prompted by your browser.
- Review the report that is generated. The Issues found tab will list any problems that have been identified.
The Microsoft Support and Recovery Assistant can help you fix a range of Outlook problems, including:
- Problems sending or receiving email
- Problems with attachments
- Problems with performance
Additional Scenarios for Advanced Diagnostics
Advanced diagnostics are also available for:
- Outlook on the web
- Outlook for Mac
- Mobile devices
- Exchange Online
If you are having problems with Outlook on one of these platforms, you can download the appropriate advanced diagnostics tool from the Microsoft website.
By using the Microsoft Support and Recovery Assistant, you can quickly and easily diagnose and fix problems with Microsoft Outlook.