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Alexa Error Message: “Something Went Wrong”
Causes of the Error
If you're experiencing this error with Alexa, there are several possible causes:
- Device connectivity issues
- Software glitches
- Account-related problems
Troubleshooting Steps
To resolve the issue, try the following steps:
- Restart Alexa and your router: This simple step can often fix temporary glitches.
- Check Wi-Fi connection: Ensure Alexa is connected to a strong and stable Wi-Fi network.
- Clear Alexa app cache: Go to your device's app settings and clear the cache for the Alexa app.
- Update Alexa: Make sure your Alexa devices are running the latest software updates.
- Contact Amazon support: If the above steps don't resolve the issue, reach out to Amazon support for assistance.